Privacy Policy

​Effective Date:  8/08/2025

Last Updated: 9/30/2025

Mobile IV Infusions LLC is committed to protecting your privacy and the confidentiality of your personal and health information. This Privacy Policy outlines how we collect, use, store, and disclose information through our mobile IV therapy services, in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

We collect personal and health-related information necessary to provide safe and effective IV therapy services. This may include:

• Full name, date of birth, contact information

• Medical history, current medications, allergies

• Vital signs and IV therapy treatment notes

• Emergency contact information

• Insurance details, if applicable

• Payment information

2. How We Collect Information

Information is collected through:

• Intake forms completed via IntakeQ

• Direct communication with you during appointments

• Physician consultation or referrals

• Follow-up or aftercare communications

3. Use of Your Information

We use your information to:

• Provide, coordinate, and manage your IV therapy treatment

• Communicate with you about appointments, treatment plans, and follow-up care

• Maintain accurate and complete health records

• Comply with legal, regulatory, and insurance requirements

• Process payments and manage billing

• Improve our services and customer experience

4. Disclosure of Your Information

We will not share your information except as permitted or required by law. Your information may be shared with:

• Supervising medical doctors for clinical oversight

• Our licensed and trained staff providing direct care

• IntakeQ, our HIPAA-compliant electronic charting platform

• Insurance companies, when applicable

• Emergency medical services in case of a health emergency

• Government agencies or law enforcement, if required by law

We do not sell or rent your personal information to third parties.

5. Data Protection and Security

We take the security of your information seriously. Your data is stored and transmitted securely using HIPAA-compliant systems, including encrypted electronic medical records through IntakeQ.

All staff are trained in data privacy and follow strict protocols to safeguard your information.

6. Your Rights

You have the right to:

• Access your medical records

• Request corrections to your records

• Request a restriction on how we use or disclose your information

• Request confidential communications

• File a complaint if you believe your rights have been violated

To exercise any of these rights, please contact us directly using the information below.

7. Third-Party Services

We use third-party platforms like IntakeQ, which is HIPAA-compliant and ensures secure handling of your data. While we take all reasonable steps to ensure your data is protected, we are not responsible for the privacy practices of third parties outside of our control.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the effective date noted above. Your continued use of our services constitutes your acceptance of any updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, your personal information, or your rights, please contact us:

Mobile IV Infusions LLC
813-575-0911
info@mobileivinfusions.com

www.mobileivinfusionsfl.com